The Professional Regulation Division’s Quarterly Report shows that paralegal applicant cases — for both Unauthorized Practice and Good Character issues — are up for the quarter, with 121 complaints received. During the same period in 2012, 80 similar cases were investigated.
Complaints against non-licensees who are not licensing applicants are up slightly.
The Law Society report shows that complaints against lawyers and paralegals are up for the year; 2,710 new complaints were registered in the first six months of 2013. Good character files contributed to the increase, the report notes.
Each month, an average of two complaints of mortgage fraud are filed against lawyers.
Convocation received the Quarterly Report, with statistics on investigations, discipline and hearings, Sept. 25, within the Paralegal Standing Committee Report.
Professional Regulation responds to complaints against licensees. It oversees the resolution, investigation and prosecution of complaints and provides trusteeship services for the practices of licensees who are incapacitated by legal or health reasons. The Division includes the Compensation Fund, which compensates clients for losses suffered as a result of the wrongful acts of licensees.