Hints, Clues & How-Tos – Free Legal Information


These resources will help paralegals and other service providers to advocate effectively.

Resources include links to guides and brochures, videos and PDFs, on subjects such as: human rights, paralegal resources, Landlord & Tenant, other tribunals, rules and procedures, consumer rights, advocating for youth, and resources related to seniors, the disable and low-income earners.


Mental Health & Housing

Discrimination based on mental health or addiction disabilities – Fact sheet for housing providers.

New Process for Evictions from Non-Profit Co-operative Housing

Produced by the Advocacy Centre for Tenants Ontario (ACTO), this event was recorded May 20, 2014. The webinar covers the process for evictions from non-profit co-operative housing that comes into effect June 1. The presentation is for anyone who may represent or advise members of housing co-operatives who are facing eviction.

Landlord and Tenant Board Mock Hearing Scenarios

Designed for Grade 11 and 12 students, these mock hearing materials provide information about landlord and tenant law and the Landlord and Tenant Board.

Criminal Injuries Compensation Board

Recorded Dec. 12, 2013, this video describes how victims of a violent crime may be eligible for a Criminal Injuries Compensation Board (CICB) award. It offers an overview of the CICB process, including who is eligible, how to apply, common myths, timelines, the hearing process, offender notification, award amounts, and reasons to apply.

Writing an Effective Grievance

This booklet can be downloaded. It explains the process for making a complaint with the Correctional Service of Canada. It looks at the grievance procedure, time lines, what issues can be grieved, points to include, and frequently asked questions and concerns. Written for prisoners in British Columbia, by the West Coast Prison Justice Society, the information is relevant throughout Canada.

Return to Work and the WSIB: What Advocates Need to Know

Recorded in August, 2013, this webinar provides advocates with information on how to help workers navigate their return to work after a workplace injury. It includes a basic overview of the Workplace Safety and Insurance Board (WSIB) return-to-work scheme and tips to protect workers. This webinar was produced by the Industrial Accident Victims’ Group of Ontario, in partnership with CLEO.

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Basic Rights, Human Rights

Discrimination is Against the Law! A Primer on Human Rights Law in Ontario

Recorded in December, 2012, this webinar is presented by the Human Rights Legal Support Centre, and Hamilton Community Legal Clinic. It provides an overview of the Human Rights Code and describes the Human Rights Tribunal of Ontario’s process.

HALCO’s Winter 2013/2014 newsletter

The HIV & AIDS Legal Clinic Ontario (HALCO) newsletter includes updates about medical marijuana updates, Ontario Drug Benefit privacy concerns, sex work laws, and Immigration & Refugee law updates.

Resources for Paralegals

Links to provincial ministries, Law Society pages, legislation, regulations, agencies, boards and tribunals.

Do I Need a Paralegal?
Basic information about what paralegals are and what we do.

Rules and Procedures

New Rules for Ontario Nonprofits – the basics

Recorded in November 2013, this half-hour video explains how the Ontario government is modernizing the law that governs how nonprofit organizations operate. The Ontario Not-for-Profit Corporations Act (ONCA) affects nonprofit organizations incorporated in Ontario.

Restorative Justice in the Criminal Context

Ontario Justice Education Network (OJEN-ROEJ) produced this material for students. It includes concepts such as restoring losses and reintegrating wrongdoers into the community.

Evidence in the Criminal Law

This post on the Justice for Children and Youth blog looks at the law of evidence and the rules that control the proof of facts in legal proceedings. It describes three different forms of evidence including “real evidence,” “documentary evidence,” and “testimonial evidence.” Useful reminders, presented in a VERY accessible style.

Vulnerable Clients – Criminal Arrest

This webinar, recorded Feb. 6, covers legal issues from a community-service perspective. It provides suggestions for assisting people who have been arrested and covers legal rights, the criminal charge cycle, the bail process, and services and supports that are available.

Considering Young Aboriginal Women, Family and Legal Issues

Recorded in November 2013, this webinar in the Family Law Education for Women (FLEW) series looks at the family and social context of young Aboriginal women. It includes some legal considerations. Metropolitan Action Committee on Violence Against Women and Children (METRAC) Legal Director, Tamar Witelson, and Emily Hill, Senior Staff Lawyer at Aboriginal Legal Services of Toronto, present the webinar, which was produced in partnership with Community Legal Education Ontario (CLEO).


Consumer Affairs-Related

Anti-Spam Legislation

Anti-spam legislation – FAQ

Don’t be a victim of fraud!

Little Black Book of Scams” is a reference guide with information Canadians can use to protect themselves against a variety of common scams. It debunks common myths about scams, provides contact information for reporting a scam, and offers a step-by-step guide for victims.

Motor Vehicle Repairs and Sales

This booklet explains the legal rights involved in repairs and sales of motor vehicle in Ontario. It includes information on estimates, warranties, and available remedies.

Identity Theft

Thieves can use personal information to take money from bank accounts, use credit cards and commit crimes in someone else’s name. This booklet explains how to spot the warning signs of identity theft and what to do if it happens.

Bills, Debt, Collections… All About Debtors and Collectors

“I owe money… I am having trouble paying my bills” is a comprehensive PDF booklet that explains the ins and outs of owing money. Developed in 2013 by HALCO – HIV & AIDS Legal Clinic Ontario, the Resources section includes how to find a paralegal representative. It includes links to legislation, rules, procedures and litigation options.

Pre-paid Services: Know Your Rights Before Joining a New Gym

Top-10 tips from the Ontario Ministry of Consumer Services. Slides list consumer protection tips, a list of your rights, and a “Learn More” section with links to more information.

Plan a Consumer Protection Seminar

This webinar helps providers plan, design, execute an evaluate public legal education events that focus on Consumer Protection. Recorded March 31, this Community Law School (Sarnia-Lambton) Inc. webinar highlights tools, tips, pitfalls, and concrete examples.

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Youth-Related Issues

Drugs at school: Expulsions and other legal issues in Ontario

Justice for Children and Youth produced this video. It discusses what can happen to young people if they are found with controlled substances on school property.

Reporting Peer to Peer Violence in Schools

Developed by the Metropolitan Action Committee on Violence Against Women and Children (METRAC), this 95-minute webinar offers an overview of the obligations to report and respond to serious incidents in Ontario schools. It focuses on what service providers need to know about the law.

Special Education – Legal Guide

Who is “exceptional,” and what happens then? This guide comes from Justice for Children and Youth.

Employment Standards and Youth

This Justice for Children and Youth post looks at how the Employment Standards Act (ESA) affects rights and responsibilities. It includes the minimum age to work, the minimum wage, and the rights of workers when asked to work on public holidays.

Racial Profiling & Your Rights

Justice for Children and Youth looks at racial profiling. The post defines and describes racial profiling, and a person’s rights when stopped or searched by police. The role of the Office of the Independent Police Review Director (OIPRD) is also described.

Facebook & the Law

This post outlines possible consequences of posting too much information on social media. It discusses how employers and universities can use social media searches, how posts can be used as evidence in criminal and civil law, and how students who bully other students on social media can be suspended or expelled.


SCOPE Home Page

Advocating for Women, Seniors, Disabled, Low-Income

Osgoode Hall Law School Advocacy Videos


Free Legal Support for People with Disabilities

Developed by ARCH Disability Law Centre, this webinar was developed for Accessibility Ontario, as a resource for people who want to know where to refer someone with a disability.

Accessing Disability Benefits

Disability Benefits – Information on how to apply – PowerPoint presentation

Tip sheets on Health Care Consent and Advance Care Planning

Developed by the Advocacy Centre for The Elderly (ACE), these tip sheets cover Health Care Consent, Advance Care Planning, Powers of Attorney and Substitute Decision Makers.

Advocating for Refugee and Precarious-Status Clients for Social Assistance Matters

This webinar, recorded in December, looks at how immigration status affects eligibility for Ontario Works or Ontario Disability Support Program (ODSP) and how recent changes to the Immigration and Refugee Protection Act are being interpreted by some caseworkers. It has suggestions for advocacy and provides links to resources.

Humanitarian and compassionate (H&C) applications and refugee claims: How are they different?

This CLEO publication is written for front-line workers helping female victims of violence. It covers topics such as H&C applications, and time limits on different applications.

Take care of your income!

This brochure has information about income supports, tax credits, and benefits for people on low incomes and people with disabilities, to help them maximize their incomes. It also lists useful websites and phone numbers. Noting that income affects health, the Ontario College of Family Physicians (OCFP) produced the brochure in 2013.

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