Consumer Protection & Condos – Changes Coming

Housing, Downtown Toronto

Housing, Downtown Toronto

Today, Tracy MacCharles, Minister of Consumer Services, announced the first steps toward strengthening consumer protection for condominium residents.

Introducing mandatory qualifications for condominium managers is the first recommendation from the Condominium Act Review, which is working to increase protections for condominium owners, tenants, and buyers.

An expert group representing condominium owners, residents and industry is looking at what mandatory qualifications for condominium managers should be, and how an independent, regulatory authority to oversee licensing and standards would be set up. The group is to present its findings late this summer.

Ontario’s condominium market has become more complex. While many managers are responsible for buildings worth hundreds of millions of dollars, they are not currently required to have training, or to understand the Condominium Act, by-laws and rules, finances, building maintenance or the contracting-out of services like cleaning, landscaping and repairs.

An estimated 1.3 million Ontarians — 10 per cent of the population — live in 600,000 condominium units. Half of all new homes built in Ontario are condos, represented by 9,000 condominium corporations.

“There is an overwhelming consensus that condominium managers be qualified to carry out their significant responsibilities,” MacCharles says. “One in 10 people in Ontario live in a condominium and their quality of life depends to a great degree on qualified, well-trained condominium managers.”

Read more about Ontario’s Condominium Act Review.

One comment

  1. The Condominium Act needs to be amended to create an Ombudsman’s Office to ensure that Boards follow the Act and the By-laws and Rules of the condominium. Too often Boards can do what they want and unless owners have the money to do so, they cannot afford to go to court to force the Board to be accountable.

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